Purpose (problem description)
This page will help you to solve the issue of
management database failing to upgrade due to the error 'Missing Translation'
as seen in the error message below from server manager
Error during Cast-MS command execution (error code: 1000).\r\nThe logging framework was not initialized in the current thread. A default logger will be used Missing translation for id Input received: null Missing translation: Input received: null Using arguments: installAutoDiscover -mode: POST_MIGRATION -connectionString: LIBPQ:localhost:2282 -connectionSchema: castms -connectionUser: operator -connectionPassword: ****** Log file : E:\CAST\LOGS/CAST-MS-20181002-163905.log.txt Running action: Auto configures CAST-MS after installation or migration Error: Analysis Service cannot be used with current CAST-MS because of version incompatibility CAST-MS version 8.3.6.1 Analysis Service version 8.0.0.1 Please use CAST Update Tool to upgrade the management base to version 8.3.6.1 Error: Analysis Service cannot be used with current CAST-MS because of version incompatibility CAST-MS version 8.3.6.1 Analysis Service version 8.0.0.1 Please use CAST Update Tool to upgrade the management base to version 8.3.6.1 Return value: 1000
More information on upgrading CAST including updating the databases can be seen in the documentation here: Upgrade process
Observed in CAST Version
Release | Yes/No |
---|---|
8.3 |
Observed in RDBMS
RDBMS | Yes/No |
---|---|
CSS |
Step by Step Scenario
- Update Database
- Update Fails on the Management Database
Action Plan
Perform the below actions
- This issue has normally been seen in CAST scenarios where there are multiple databases associated with the management database. The solution is to update all databases individually, except for one management, one central, and one local that will be upgraded via a combined install.
- To do this use a command line like the following:
- <8.3 Installation folder>\servman.exe -INSTALL_CONFIG_FILE("<Path to the file>\LOCAL_XXX_FILE.xml") -LOG("<Path to the file>\Yourservman.log",USELOGFILE)
With the XML file like this (you will need to change this for your configuration - this is for a local database install)
<?xml version="1.0" encoding="ISO-8859-1"?> <CAST-AutomaticInstall> <ServerInstall ProfileSystem="CASTStorageService2" ServerType="CASTStorageService" UserSystem="operator" SystemPassword="CastAIP" ConnectionString="LIBPQ:YOURLAPTOP:2280" > <InstallDatabase DbName="cb820_local_migr" > <PackName >BASE_LOCAL</PackName> <PackName >ADG_LOCAL_APPW</PackName> <PackName >KMS_LOCAL</PackName> <PackName >KMS2_LOCAL</PackName> <Plugin id="com.castsoftware.html5" version="1.1.0"/> <Plugin id="com.castsoftware.html5"/> <InstallDependencies strategy="TakeLatest"/> <SkipLookupLegacyUADefaultLocation/> </InstallDatabase> </ServerInstall> </CAST-AutomaticInstall>
- To do this use a command line like the following:
- If the information or the solution to the problem, is not in this page, contact CAST Technical Support. and provide the following Relevant input in order to reproduce the issue
Relevant Input
- Screenshot showing the issue like below:
- Local, Central and Management databases Backup before the migration
- Sherlock (CAST Support Tool (CST) - alias Sherlock). Options to select : Export configuration files, Export logs.
- CUT log files: To find out the location and the logs to be provided, please refer to CAST Management Studio - Information - How to find logs
Notes/comments
Ticket # 14252
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