*Purpose
This page helps you to troubleshoot the below error message you may face during the upgrade of the Local database :
Plugin selection error :
<all users dir> is incompatible with the schema metamodel. It is generally due to an extension that has changed it's ids.
*Observed in CAST AIP
Release | Yes/No |
---|---|
8.3 x |
*Observed on RDBMS
RDBMS | Yes/No |
---|---|
CSS |
Action Plan
This issue occurs when for a given UA profile, there are inconsistencies between the metamodel in the local database and the one defined in the metamodel file that is defined in your <CAST_ALL_USERS_PATH>/<CAST_VERSION>/Configuration/languages/<UA Profile>/xxxMetamodel.xml
- Check for all the UA languages that are in your <CAST_ALL_USERS_PATH>/<CAST VERSION> that the metamodel file number is in sync with the Metamodel id range in the local database:
- Open the metamodel file.
Retrieve from the line Metamodel the file_no field as shown in the below example.
<metaModel file_level="builtin" file_no="4">
In the above example, the file_no is set to 4
- For this given example, the ID range will be between 1004000 and 1004999 :
- Run the query described in the page How to retrieve the id and the name of all types of a UA language to retrieve the ID of the Type of the given UA / Extension Profile
- If the ID range is not as per the metamodel expectation, it means that the metamodel file has changed.
- The solution is to retrieve the metamodel file that had been used to create the metamodel in the local database.
- If the metamodel for all the UA profiles are in sync with the metamodel in the local database:
- Check if there is no conflict between a profile that is in the extension folder and the <CAST_ALL_USERS_PATH>/<CAST_VERSION>/Configuration/languages/<UA Profile>
- If the above points do not help you, contact CAST Technical Support and provide the Relevant input
Relevant Input
- Screenshot showing the issue like below:
- Local, Central and Management databases Backup before the migration
- Sherlock (CAST Support Tool (CST) - alias Sherlock). Options to select : Export configuration files, Export logs.
- CUT log files: To find out the location and the logs to be provided, please refer to CAST Management Studio - Information - How to find logs
Notes/Comments
Related Pages