This page helps you to troubleshoot issues encountered during deployment of the AAD war.

For more information refer to -  Installing and configuring the CAST Application Analytics Dashboard.


Observed in CAST AIP


8.3.x (tick)
8.2.x (tick)
8.1.x (tick)
8.0.x (tick)

Observed on RDBMS
Oracle Server (error)
Microsoft SQL Server (error)
CSS3 (tick)
CSS2 (tick)
Action Plan
  1. Select the section you are interested in.
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - Health Dashboard - Information - How to reproduce HD issues


Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options Export Computer Environment and CAST HD/ED Folder. 
  • Web application Log file present by default in the location <Web_application_Installation_folder>/webapps/<war_file>/logs

Related Pages