Purpose

This page helps in troubleshooting any issues with AAD (Application Analytics Dashboard) also known as the Health Dashboard (HD)

Figure 1

 For more information, refer to: 

Observed in CAST AIP


Release
Yes/No
8.3.x (tick)
8.2.x (tick)
8.1.x (tick)
8.0.x (tick)


Observed on RDBMS
RDBMS
Yes/No
Oracle Server (error)
Microsoft SQL Server (error)
CSS3(tick)
CSS2 (tick)

Relevant input

  • Screenshot of AAD with URL showing the issue
  • CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base, Measurement Base and CAST HD/ED Folder. 

Notes/comments

Related Pages