Purpose
This page helps you to troubleshoot issues with Application.
Figure 1
Observed in CAST AIP
Release | Yes/No |
|---|---|
| 8.3.x |  |
| 8.2.x | |
| 8.1.x | |
| 8.0.x | |
Observed on RDBMS
RDBMS | Yes/No |
|---|---|
| Oracle Server |  |
| Microsoft SQL Server | |
| CSS3 | |
| CSS2 | |
Action Plan
- Select the section you are interested in.
- If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:
For CAST Technical Support Only - Health Dashboard - Information - How to reproduce HD issues
Relevant input
- Screenshot of AAD with URL showing the issue
- CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base, Measurement Base and CAST HD/ED Folder.
- AAD logs with SQL traces by using the steps given in the page Health Dashboard - Information - How to activate SQL traces on AAD and RestAPI logs
Notes/comments
Related Pages
