Report Generator - Reports - Empty results - No Propagated Risk Indicator PRI

When running report generator, you may have a report with a section for Propagated Risk Indicator (PRI) for the health factor robustness or Performance or Security which will have no values, even though values show up on the dashboard for PRI for Robustness or Performance or Security 

A screenshot from report generator showing this issue (in the case of robustness health factor ) is shown below:

Below is the step-by-step scenario leading to the problem:

1. Deliver code
2. Analyze code
3. Take a snapshot
4. Configure and setup Report Generator
5. Develop a report template with PRI for robustness
6. Run the report template and see no results for PRI for robustness.

The impact of the problem on the analysis or the dashboard is:

No impact - the dashboard and analysis shows correctly.  This is just an issue with report generator.

CASE 1: Issue related to placeholders configuration

The placeholders of "Top riskiest components" are parameterized, you can choose the number of lines you want to display.

1. The first check to do is to verify if the number of lines is not set to 0.
2. If the count is set to 0 (see screenshot above), then issue is due to this. For fixing it you can set the count.

CASE 2: Issue related to version 7.3.x

To fix the problem, proceed as follows:

1. Use your central 7.3.X database with the 8.0.0 REST API and report generator 1.3.0. This option generally works as a temporary solution until you can upgrade, but in the future, an upgrade may be required for other features of report generator to work properly.
   
2. Upgrade to 8.0.x as this issue is fixed in CAST 8.0.X.