Purpose

This page helps in troubleshooting issues when there is an Error present in any of the Views of HD.

Figure 1

Observed in CAST AIP


Release
Yes/No
8.3.x (tick)
8.2.x (tick)
8.1.x (tick)
8.0.x (tick)


Observed on RDBMS
RDBMS
Yes/No
Oracle Server (error)
Microsoft SQL Server (error)
CSS3(tick)
CSS2 (tick)
Action Plan
  1. If the error is on tile and not on the entire view then refer to the page - Health Dashboard - Tiles - Error .
  2. If the error is when you are trying to login to HD then refer to the page - Health Dashboard - Login - Error . Else if the error is on the entire view then proceed to next step.
  3. Select the section you are interested in.
  4. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant input:
Notes/comments

Related Pages

Specify pages indirectly related to this topic.(eg:side- effects)