This page will help you solve problems related to using CSS tools for backup (cssbackup or pg_dump).

Backup is a component of CAST AIP that will help you to backup your Cast Storage Service (CSS) databases using the tools cssbackup or pg_dump.

For more information, refer to:

*Observed in CAST AIP


*Observed on RDBMS
CSS (tick)
Action Plan
  1. There has been an issue reported with using CSSbackup in CAST 8.3.0 which results in the following error:

    The workaround is to use CSSbackup from CAST 8.3.1 or greater.
  2. Select the section you are interested in:
  3. If you do not find the information you are looking for or a solution for your problem, in this page, contact CAST Technical Support and provide the below relevant input to help CAST Support team investigate your problem or procure the required information.


Relevant input

  • For any graphical output or operations, please provide screenshots with clear view of the entire screen so that we may understand the problem better
  • For command line operations, please provide the entire command line you are using so that we can see all the options you are using
  • the logfiles from the operation you were performing (see the section 'Check the logs to see the messages and possible errors' below for more details on this)

Related Pages