CAST Imaging System - Configuration process

This page describes possible issues that may be encountered while Configuring CAST Imaging System.

The configuration process consist of the following

• Configuring User Authentication
• Export and import the Application data
• Configuring the source code viewer
• Configuration options - Admin Center GUI
• Advanced configuration
• CAST Imaging System backup strategy

For more information, refer to: Configuration process

1. If trying to configure imaging over a secure port, then check the folllowing:
   

   1. Make sure the certificates are valid.  Ideally, they should not be self-signed certificates.

   2. The certificates used to generate the certificate file used in the configuration should be in *.crt format and should all be present and in the following order in the file:

      1. the domain/upper-level cert first, then the intermediate, then the root

   3. Check if the private key is encrypted.  If using an encrypted key in nginx, either you need to use ssl_password_file to specify the private key password or use openssl and generate a key which is unencrypted. 

2. Otherwise, Select the page you are interested in.
   1. • CAST Imaging System - Configuration process - Export the application
      • CAST Imaging System - Configuration process - Import the application
      • CAST Imaging System - Configuration process - Memory configuration - Neo4j service failed
3. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant Input