Description

While installing new database in server manager it fails with below error:

Observed in CAST AIP
Release
Yes/No
8.3.x (tick) 
Observed on RDBMS
RDBMS
Yes/No
CSS(tick)
Step by Step Scenario
  1. Open server manager.
  2. Install database.
Action Plan

The issue occurs because enough contiguous memory is not there to create the Management Database. This memory is required to execute the JVM that is supposed to run the CAST-MS CLI that will populate the Management Database (Metamodel, Assessment Model, some table creations). When this issue occurs, the Local and Central databases are already created.  

  1. Make sure that you have enough free memory: more than 1 GB.
  2. Go to <YOUR CAST INSTALLATION FOLDER>\jre\bin  
  3. Double click javacpl.exe.
  4. In the Java control panel which opens, Go to the Java tab and click View
  5. It will display the Java runtime environment settings.
  6. On the line of the JRE embeded in the CAST Installation folder, configure an Xmx value set to 1 GB as shown in the below screenshot:
  7. Apply and close the Java control pannel
  8. Close Server Manager.
  9. Open Server Manager:
    1. Either drop the local and central schema initially created and Install the triplet again.
    2. Or install only the Management Database and:
      1. In CAST MS, in the Execution tab, attach the Local and the Central Database to the Management Database


      2. Save CAST MS.
Impact on Analysis Results and Dashboard

No impact on Analysis Results and Dashboard

Notes/comments

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