Purpose

This document provides solution when "CastStorageService2" service is not getting started and also with the attempt to launch pgAdmin3,the below error message pops up.

Error: The application was unable to start correctly (0xc000007b). Click OK to close the application.

Applicable in CAST Version
Release
Yes/No
8.0.x (tick)
7.3.x(tick)
7.2.x(tick)
7.0.x(error)
Applicable RDBMS
RDBMS
Yes/No
Oracle Server(error)
Microsoft SQL Server(error)
CSS2(tick)
CSS1(error)
Action Plan
  1. Check that the CastStorageService working directory is accessible.
  2. Check that the CastStorageService working directory is not set to be read only.
  3. Check the Postgresql Log file that is in : CSS Log File:
    1. Go to the end of the log.
    2. Check the last error messages.
  4. This error is due to missing of Microsoft Visual C++ Security Update in the system.
    To overcome from this issue download and install the Microsoft Visual C++ Security Update from the mentioned Microsoft link: https://support.microsoft.com/en-us/kb/2977003
    After installing start the "CastStorageService2" service and launch the pgAdmin3.
Notes/comments

#4460

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