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Purpose

This page helps to troubleshoot issues with Search box.


Official documentation

Observed in CAST AIP


Release

Yes/No

8.3.x(tick) 
8.2.x(tick) 


Observed on RDBMS

RDBMS

Yes/No

Oracle Server(tick) 
Microsoft SQL Server(tick) 
CSS3(tick) 
CSS2(tick) 
Action Plan
  1. Select the section you are interested in.
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues

Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options Export LogsExport CAST Bases with Management Base, Knowledge Base, Central base and CAST AAD/ED Folder. 
  • Screenshot of ED showing the problem
Notes/comments

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