CMS Snapshot Analysis - Run Analyzer - Crash - JEE with Extension

This page will guide you to troubleshoot the problems you may face while running the analysis with one of the JEE extensions

For more information, refer to:  

• Official documentation 
  • JEE - Available extensions
• Online-help : CAST Management Studio - Help > How To > Regular audience > Run analysis only
• TKB page for INFORMATION GUIDE > CMS Snapshot Analysis

1. Select the extension you are interested in:
   
   • CMS Snapshot Analysis - Run Analyzer - Crash - JEE with Extension - JEE Analyzer
   • Excerpt - CMS Snapshot Analysis - Run Analyzer - Crash - JEE - Action Plan
   
   
2. If you do not find the information you are looking for or solution for your problem,contact CAST Technical Support with below Relevant Input. CAST Technical Support will reproduce the issue following CMS Snapshot Analysis - Run Analyzer - Information - How to reproduce user issues for Extension
   

Relevant input

1. Sherlock (CAST Support Tool (CST) - alias Sherlock) : Export Logs, Export CAST Database, Export Configuration Files. 
2. Source Code : It is required if the preprocessed file is not enough to reproduce the problem.
3. Explanation about the problem and supporting screenshots