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This page describes possible issues that may be encountered while Configuring CAST Imaging System.

The configuration process consist of the following

For more information, refer to: Configuration process

CAST AIP Versions

AIP Version


Applicable Platform or <Sub Platform Version>

Imaging version


Observed on RDBMS



Action Plan
  1. If trying to configure imaging over a secure port, then check the folllowing:
    1. Make sure the certificates are valid.  Ideally, they should not be self-signed certificates.

    2. The certificates used to generate the certificate file used in the configuration should be in *.crt format and should all be present and in the following order in the file:

      1. the domain/upper-level cert first, then the intermediate, then the root

    3. Check if the private key is encrypted.  If using an encrypted key in nginx, either you need to use ssl_password_file to specify the private key password or use openssl and generate a key which is unencrypted. 

  2. Otherwise, Select the page you are interested in.
  3. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant Input

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