This page helps to troubleshoot issues with Transactions in ED. The view dedicated to Action plan items is Transactions view



Release

Yes/No

8.3.x(tick) 
8.2.x(tick) 
8.1.x(tick) 
8.0.x(tick) 




RDBMS

Yes/No

Oracle Server(tick) 
Microsoft SQL Server(tick) 
CSS3(tick) 
CSS2(tick) 



  1. Select the section you are interested in.
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues


Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base and CAST AAD/ED Folder. 
  • Screenshot of ED sowing the issue
  • Example of a violation that you had added to Action plan with which you have problem