This page helps to troubleshoot issues when the Application is missing from CED.

An application is missing from CED if it exists under Cast-MS and it's not visible under CED.



Step by Step scenario

  1. Connect to CED
  2. Go to the Quick Access
  3. Observe that there is application present under Cast-MS but missing from CED

  1. Open Cast-MS and go to Module tab - CMS - Modules tab:
  2. Edit each modules then click on Module content overview - CMS - User Defined Module editor to generate the content of modules
  3. If module generation failed with a Fatal error:

    then refer to the following link to investigate the root cause of the issue - CMS Application - Modules - Module content overview - User Defined Modules - Fatal Error

  4. If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input. Support will reproduce the issue by generating a snapshot - CMS Snapshot Analysis - Compute Snapshot - Information - How to compute snapshot by skipping analysis then observing the issue.