This page would guide you to troubleshoot issues with Missing or Wrong Links in Enlighten.

Please note that a general troubleshooting guide for missing or wrong links can be found here:

CMS Snapshot Analysis - Run Analyzer - Missing or Wrong links between two objects

in addition to the specific pages listed below.



Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x (tick)
7.3.x(tick)
7.2.x(tick)
7.0.x(tick)




RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS3 (tick)
CSS2(tick)
CSS1(tick)



  1. Select the section you are interested in:
  2. If you do not find the information you are looking for or solution for your problem, in this page, contact CAST Technical Support with below relevant input to help CAST Support team investigate your problem or procure the required information


Relevant Input

  1. Description of the expectation regarding why the link is expected/wrong according to you.
  2. The source code of the two objects.
  3. A screenshot in Enlighten showing the the objects names, the object types, the link type between which there is missing link OR wrong link.
  4. Sherlock export which should include the Analysis Service database (Knowledge Base).