This page provides information and troubleshoot problems related to CMS Snapshot/Analysis.

CMS Snapshot/ Analysis is a component of CAST AIP that helps you to run analysis of an application and generate a snapshot. 

How to generate a Snapshot?

  1. Applications View : Right Click Applications View ->Click Take a Snapshot of the Application to generate a snapshot
  2. Execute Tab : To generate snapshot,click Take a Snapshot of the Application

How to run Analysis?

  1. Execute Tab : To run analysis on the application,Click Run Analysis only
  2. Applications View : Right Click Applications View ->Click Run Analysis only
  3. Analysis Unit Editor: Run Analysis on the current Analysis Unit will run an analysis on the current Analysis Unit (The analysis unit selected from the list of analysis units)

For more information, refer to:

CAST-MS help->How to -> Regular Audience ->Run Analysis only,Generate Snapshot

Information Guides > CMS Snapshot Analysis



Release
Yes/No
8.3.x (tick)
8.2.x (tick)
8.1.x(tick)
8.0.x(tick)
7.3.x(tick)
7.2.x(tick)
7.0.x(error)




RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS3(tick)
CSS2(tick)
CSS1(error)



  1. Identify the feature where the issue occurs
  2. Navigate to the feature where the issue occurs:
  3. If you do not find the feature that you are looking for above, contact CAST Technical Support with Relevant Input


Relevant Input

  • CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases 
  • Screenshot of CAST Management Studio user Interface describing the error/warning


Identify the feature where the issue occurs

  1. If the issue is functional (missing objects, wrong links, defected module etc), you need to find out the CAST Component responsible to handle this functionality. Use Official documentation, especially Analysis Configuration and Execution and Measure the Application
  2. Else Use CAST MS log file. The screenshot Take a snapshot of the application CAST-MS window may also help you identify the feature (Navigate to Use CAST MS User Interface to find out how to identify it) but you will need to confirm your conclusion by Using CAST MS log file anyway, as an issue may also occur in between two phases shown in the screenshot.
Use CAST MS log file
  1. Open the CAST-MS log file located in CAST MS Log file path.
  2. Go to the end of the CAST-MS log file
  3. Search for the first ERR: statement:
    1. Move up and search for the first starting Task. The starting Task line give the feature where the issue occurs.
    2. Make sure that between the line ERR: and the line starting Task there is no line giving the Execution Result=success status of a command line. If there is such line, then the issue occurs in the CAST Management Studio task window and not in the Feature define in the line starting Task. Here are two examples to illustrate the previous point:
      1. The CAST task window shows that the issue occurs during the feature synchronize services:
      2. In the CAST MS log file, the feature defined in the line starting Task is "Synchronize Services"
      3. There is no Execution Result=success status between the line ERR and the line starting Task, then the issue occurs in the feature "Synchronize Services"
      4. In the CAST task window shows that the issue occurs during the feature "Run Analyzer"
      5. In the CAST MS log file, the feature defined in the line starting Task is "Run Analyzer", but between the line ERR: there is Execution Result=success, then the feature involved is CAST Management Studio
         
Use CAST MS User Interface
  1. Use the Take a snapshot of the application CAST-MS window:
  2. To identify the feature(s) where the issue occur(s), proceed as follows: Note that the feature always follows the Component.
    1. Identify the feature(s) that have failed by checking those which have red icon with exclamation marks.
    2. Then identify the feature(s) that have succeeded but having non fatal error or warning by checking those which have yellow icon.
    3. Finally identify the feature that has performance issue, by checking the white icon currently in process for which the time taken for execution is too much high.
  3. The icons present just before the title of the feature during snapshot/analysis gives the status of the feature.
    1. If there is a green icon, the feature has run successfully
    2. If there is a red icon with exclamation mark, the feature has failed.
    3. If there is a yellow icon, a feature has succeeded with non fatal error or warning.
  4. In the below example:

    The feature in this example is Run Analyzer

    and in the next example,

    The feature in this example is Compute Analysis Unit full content

    In the example below

    The failure occurs during the step of a feature, the feature in this example is Run reference pattern
    In the example below

    The performance issue in this example is in the feature Run Analyzer.


To get information about different log files, their locations and to understand and explore log files as per the feature,refer to CAST Management Studio - Information - How to find logs