On this page:

Target Audience:

CAST AI Administrators


  • This section describes how to run the CAST AIP installer, i.e. the installation of a dedicated workstation (known as the CAST Administration workstation) with all CAST AIP end-user applications. Also see Overview of CAST Application Intelligence Platform for more information.
  • Note that existing releases of CAST AIP can co-exist with the current release of CAST AIP on the same machine, provided that the installation locations are different.


CAST AIP is shipped as an installer (setup). This contains the following:

Note that in previous releases, one installer was provided combining both CAST AIP and the CAST Storage Service.

CAST Storage Service and order of installation

This document describes the installation of CAST AIP on one dedicated workstation. If you are intending to use the CAST Storage Service for your CAST AIP storage requirements (see the DBMS section in Supported Platforms), AND you intend to run the CAST Storage Service on the same workstation as used for CAST AIP, then CAST highly recommends that you install the CAST Storage Service to the workstation BEFORE you run the CAST AIP installer. This is so that a connection profile to the CAST Storage Service (for use in CAST Server Manager for installing the Storage components (see Install CAST AIP schemas)) can be generated automatically by the CAST AIP installer - easing the onboarding and configuration process.

If you are installing the CAST Storage Service to a dedicated workstation, it does not matter which order you perform the installation of the CAST Storage Service and CAST AIP: no connection profile will be created since the CAST Storage Service will be located on a separate workstation to CAST AIP.

If the CAST AIP setup detects the presence of a CAST Storage Service on the workstation (whether installed through the standalone installer or from a previous release of CAST AIP), then a connection profile to that CAST Storage Service instance will be created automatically and will be available for use in  CAST Server Manager.

Installation requirements

Please see Appendix - CAST Administration workstation installation and hardware requirements for more information about hardware and installation requirements.


Ensure you have read all Release Notes accompanying CAST products for any last-minute information. In particular, please read: Supported Platforms, Supported Character Sets, Hardware Requirements, Functional Information and Technical Information.


Ensure that the machine to be used for the CAST Administration workstation meets all hardware and operating system requirements (see Appendix - CAST Administration workstation installation and hardware requirements)


Ensure that your user login on the CAST Administration workstation has sufficient user privileges to install applications (see Appendix - CAST Administration workstation installation and hardware requirements)


Make sure that the CAST Administration workstation can access any necessary network resources (such as a machine to be used to host the Storage component)


CAST AIP is delivered in a ZIP file. Make sure you have the required ZIP file ready and unzipped.


Make sure that you disable your anti-virus software prior to launching the CAST setup.exe

Installation procedure - AIP

Please note that – generally speaking – the installation path must only contain ASCII characters or characters of the language (or language group) of your Windows operating system. For more details, see Characters allowed in the installation path in Appendix - CAST Administration workstation installation and hardware requirements for more information.

If you would like to modify the locations CAST applications use to store temporary and other required data, please see Appendix - Modifying default CAST data storage locations.

Which third-party items are installed with CAST AIP?

When you complete an installation using the CAST AIP setup, if they are not already installed and in addition to the CAST AIP components,the following third-party items will be installed to the target workstation:

Automated workstation installation procedure

If you need to install CAST AIP on a large number of workstations (10+, 100+ PCs) in exactly the same way, you may consider the possibility of automating this process using the command-line parameters of the setup module. This will launch the setup installer unattended.

This method requires you to perform the installation you require and then outputs the selected options to an .iss file which is then reused in subsequent automated installations.

setup.exe /r /f1"n:\temp\setup.iss"
Please ensure that you do NOT use the "back" button during the setup process to return to a previous screen - this will invalidate the "answer" file created at the end of the setup process.
setup.exe /s /f1"n:\temp\setup.iss"

Deploying CAST AIP on Terminal Server or in a Citrix environment

Installing applications on a terminal server must be carried in a specific way to ensure they are usable by all users of the terminal server.

There are two modes in terminal server, Execute and Install. By default, all users are logged on in Execute mode, which means they can run programs etc. When you want to install an application so that it can be used by everyone, the Administrator should change to Install mode. The best way to install software is to use the Add/Remove programs control panel applet as this will automatically set the mode to Install during the installation and then back to Execute at the end. Alternatively you can manually change your mode to install by typing:

C:\> change user /install

To change back to execute use:

C:\> change user /execute

And to check your current mode use:

C:\> change user /query


  • Please also note that CAST AIP needs to write DATA to files located in the CAST AIP installation folder. Thus, all users must have write privileges for the folder containing CAST AIP.
  • Please ensure that any Windows user designated to run CAST AIP over Citrix has already logged into the Windows machine hosting the Citrix environment. You can log in physically or via Remote Desktop - this ensures that the User profile is created and setup correctly. Without this, CAST AIP cannot function.
  • Please ensure you also add the CAST_CURRENT_USER_PERSONAL_PATH key to the CastGlobalSettings.ini file (see the documentation here). You should set this key to a location that is specific to the current user, for example %UserProfile%\Documents\.

Installing a Service Pack (i.e. CAST AIP 8.2.1)

CAST ships updates to CAST AIP 8.2.0 in the form of Service Packs. These Service Packs are numbered starting 8.2.1. A Service Pack is best described as a collection of updates, fixes, or enhancements to the "baseline" CAST AIP 8.2.0 delivered in the form of a single installable package.

Things you should know about Service Packs

Specifically and only for CAST AIP 8.2.1

For CAST AIP 8.2.2 and above

Pre-installation check list

Before beginning the installation process, please ensure that you have carried out all of the following tasks and that the following requirements have been met:


Ensure you have read all Release Notes accompanying CAST products for any last-minute information


Ensure that you have read Things you should know about Service Packs (see above) prior to starting the installation


CAST AIP is delivered in a ZIP file (containing the CAST setup.bat). Make sure you have the required ZIP file ready


Unzip the ZIP file to a convenient location on the workstation


Make sure that you disable your anti-virus software prior to launching the CAST setup.bat

Service Pack installation procedure