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Purpose (problem description)

The page lists the explanation of the issue when a valid certificate for CAST Extend is not found on the Node server. 

04:13:06.345 [getMultipleThreadsTaskExecutor-10] INFO - Executing step: [install_extensions] 
04:13:06.346 [getMultipleThreadsTaskExecutor-10] INFO - Setting log path to D:\CAST\AipNode\data\logs\external_logs\89fe21ab-a212-45df-8d59-7a47337155ff-install_extensions-20200915-041306.castlog 
04:13:06.347 [getMultipleThreadsTaskExecutor-10] INFO - Publishing change entity event: EntityChangeDto{entityType=job_execution, entityGuid='f1894e25-a03e-4396-a868-3952c77f299b', operation=update, createdDate=2020-09-15T04:13:06.347} 
04:13:06.899 [getMultipleThreadsTaskExecutor-10] ERROR - 
org.springframework.web.client.ResourceAccessException: I/O error on POST request for "": java.lang.RuntimeException: Unexpected error: the trustAnchors parameter must be non-empty; nested exception is java.lang.RuntimeException: Unexpected error: the trustAnchors parameter must be non-empty

Observed in CAST Version



Observed in RDBMS



Oracle Server(error)
Microsoft SQL Server(error)
Step by Step scenario
  1. Add an application from AIP Console.
  2. Fails during the install extension step. 
Action Plan

The issue occurs because the SSL certificate of the Extend service is not present in the JRE of the machine where the node server is running.

  1. Please follow the steps mentioned in SSL Certificates - How to import certificate into JRE to solve this issue.
  2. If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant Input for CAST Technical Support to carry out further investigation.       


Relevant input


Ticket # 25458

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