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If you are "logged in" you can proceed as below, otherwise, enter your user name and password and then click Login:

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Once logged in, expand the Help section, you may click any of the following buttons: 

  • Sync clients with new snapshots - Refresh of the server memory cache in the background with no interruption for HD Health Dashboard clients, and reduced interruption for ED Engineering Dashboard clients
  • Sync clients with new domains - Reload the domain properties configuration file and refresh the server memory cache
  • Sync clients with new authorizations - Invalidate the browser cache of all clients and refresh cache of authorizations

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  • after a license key change, or snapshot reconsolidation Reloads the license.key file, the license.xml file (used for authorization definition when using a restricted license.key) and invalidates the browser cache.

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The cache will then be reloaded with the most up-to-date data from the Dashboard or Measurement schemas.

Info

The Reload server memory cache option (available in ≤ 1.23) has been replaced with the following options/buttons:

  • Sync clients with new snapshots
  • Sync clients with new domains
  • Sync clients with new authorizationsafter a license key change, or snapshot reconsolidation

Via a command line for automation

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Use Case

Action

User Impact 

Add a new DataSource

Update context.xml and Restart Tomcat/ application.properties / domain.properties and restart the web application.

If users are online, they will be interrupted.

Make a new application available in EDEngineering Dashboard

WAR 1.x / ≥ 2.x: http://server/:[port]/<dashboard>/rest/server/reload?domain=ED

http://server/:[port]/rest/server/reload?domain=ED

If users are online, they will be interrupted with a logout popup window.

Make a new application available in HDHealth Dashboard

WAR 1.x / ≥ 2.x: http://server/:[port]/<dashboard>/rest/server/refresh?domain=AAD

http://server/:[port]/rest/server/refresh?domain=AAD

No interruption for online users

Make a new snapshot available in HD/EDHealth or Engineering Dashboard

WAR 1.x / ≥ 2.x: http://server:[port]/<dashboard>/rest/server/refresh?domain=AAD
WAR 1.x / ≥ 2.x: http://server:[port]/<dashboard>/rest/server/refresh?domain=ED

ZIP ≥ 2.x: http://server:[port]/rest/server/refresh?domain=AAD
ZIP ≥ 2.x: http://server:[port]/rest/server/refresh?domain=ED

No interruption for online users

Apply new authorizationslicense key, change license.xml file (used for authorization definition when using a restricted license.key) or reconsolidate a snapshot

WAR 1.x / ≥ 2.x: http://server/:[port]/<dashboard>/rest/server/reset

ZIP ≥ 2.x: http://server/:[port]/rest/server/reset

No interruption for online users

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When refresh service is executed 

Server The server cache is refreshed , when a new snapshot is taken or when a new application is added to the existing central/measure (ED/HD) base. Following Dashboard/Measure schema. The following user notification is displayed to the Dashboard users when a new application is added.:

Following The following user notification is displayed when a new snapshot is taken.:

When reload service is executed

The server reloads from cache , when when a new application is added to central base (EDEngineering Dashboard), and blocks the user activity on Dashboard until the server is reloaded. Following The following pop-up message is displayed to the Dashboard users as shown in the below screen. users:

When reset service is executed 

Server cache is reset, only when the authorization file is changed.

Following user notification is displayed to the Dashboard users when an authorization file/configuration is changed.The web service reloads the license.key file, the license.xml file (used for authorization definition when using a restricted license.key) and invalidates the browser cache.  The following pop-up message is displayed to users: