Purpose
This page helps you to troubleshoot issues while getting an error when connecting on TCC, for example:
This error is considered as a fatal error because you will not be able to use TCC.
Note that you can Launch TCC by double clicking on TCC executable 
or using CLI
Observed in CAST AIP
Release | Yes/No |
|---|---|
| 8.2.x |  |
| 8.1.x | |
| 8.0.x | |
Observed on RDBMS
RDBMS | Yes/No |
|---|---|
| Oracle Server | |
| Microsoft SQL Server | |
| CSS2 | |
Action Plan
- Select the page you are interested in.
- If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the Relevant input.
Relevant input
- Sherlock export with the following options: Export Logs, Export Configuration files, Export Computer Environment,Export CAST Bases
- Log file in SHOW SQL mode, for this please refer to Transaction Configuration Center - Information - How to launch TCC in SHOW SQL mode in order to get the SQL traces
- Screenshot showing the error in TCC
Notes/comments
Related Pages
Specify pages indirectly related to this topic.(eg:side- effects)
