This page will help you solve problems related to Setup or Installation of Cast AIP (Major version and Service packs) 

Setup is a component of CAST AIP that will help you install the Cast AIP.

For more information, refer to:

*Observed in CAST AIP
*Observed on RDBMS
Action Plan
  1. Select the section you are interested in
  2. If you do not find the information you are looking for or a solution for your problem, in this page, contact CAST Technical Support and provide the below relevant input to help CAST Support team investigate your problem or procure the required information.

Relevant input

  • Provide us with the appropriate logs as described in CAST Management Studio - Information - How to find logs
  • Provide screenshots to show the error during installation
  • Please indicate the specific action that you were doing when the error was encountered (installing major version, installing service pack, ...)

 For Troubleshooting CSS issues including installation, see RDBMS - CAST Storage Service

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