Description
The value for column Artifacts in block CAST_COMPLEXITY_WITH_VOL does not match with that of the dashboard Vendors - Deliverables Acceptance View. Please refer to the below screenshots for more clarity on the issue:
*Observed in CAST AIP
Release | Yes/No |
|---|---|
| 1.x |  |
Step by Step Scenario
Below is the step-by-step scenario leading to the problem:
- Run report generator
- Connect to REST-API
- Choose the template - 2.Word-Components Library
- Generate the report
- Compare the results on dashboard - frame=FRAME_PORTAL_SLA_VIEW
Impact of the Problem
The impact of the problem on the Report Generator and Dashboard is: The grades will not match between the two components and it will be not clear which grade is correct.
Action Plan
To troubleshoot this issue, you need the following Relevant input
Perform the below actions:
- Check if the objects are shared between the modules by using the page SQL Queries - CAST Central Base - Queries on Objects - How to check if objects are shared among modules
- If there are no Shared objects then or if you are still facing the issue after applying the Solution then please contact CAST Technical Support with Relevant input
Notes/comments
Related Pages
Ticket # 8024
