If the Customer machines are configured in Turkish and if the issue is only reproducible in Turkish environment, then following steps can be followed to create Turkish environment on your local machine
Steps to create Turkish Environment
1. Add the following in the tomcat properties (C:\Program Files\Apache Software Foundation\Tomcat 5.5\bin >> tomcat5w.exe) as show in the screen shot
-Duser.country=TR
-Duser.language=tr
2. Add the following in the environment variable (My Computer >> right click >> properties >> Advanced >> Environment Variables) as shown in the screen shot:
JAVA_OPTS : -Duser.country=TR-Duser.language=tr
3. Change the Language from English to Turkish in the Regional and Language options (control panel >> Regional and Language options) as shown in the Screen shot :-
4. Restart Tomcat