Purpose
This page helps to troubleshoot issues when there is a delay on loading of any view or the view keeps loading.
Observed in CAST AIP
Release | Yes/No |
|---|---|
| 8.3.x |  |
Observed on RDBMS
RDBMS | Yes/No |
|---|---|
| CSS | |
Action Plan
Optimize the central database depending on your RDBMS server
- If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:
For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues
Relevant input
- CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base and CAST AAD/AED Folder.
- Screenshot of the AED showing the problem
Notes/comments
Related Pages
