Engineering Dashboard - Views - Errors

This page helps to troubleshoot issues when an error is encountered on Views

1. Select the section you are interested in.
   
   • Engineering Dashboard - Views - Errors - Dashboard redirects with SAML
   • Engineering Dashboard - Views - Errors - This Software is subject to a limited access - We were not able to get proper license information either your license key is missing or it is not valid
2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues

Relevant input

• CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base and CAST HD/ED Folder.

• Screenshot of the AED showing the error