Purpose

This page helps to troubleshoot issues when objects are missing on ED

Observed in CAST AIP


Release
Yes/No
8.3.x(tick) 


Observed on RDBMS
RDBMS
Yes/No
CSS(tick) 
Action Plan
  1. Check if the object is present in the Central Database by executing the below query -

    select * 
    from dss_object_info doi
    join dss_objects dos
    on doi.object_id = dos.object_id
    where
    doi.snapshot_id = <snapshot_id> 
    and dos.object_full_name = '<object_full_name>'
    1. If the query does not return any row then the object is not present on the Central Database. Follow the user guide - CAST Engineering Dashboard - Object - Missing objects to solve the problem.
    2. If the query returns rows then the object is present on the Central Database but not displayed on ED due to display issue, report your problem to CAST Technical Support and provide the Relevant input:
  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the Relevant input:

For CAST Technical Support Only - Engineering Dashboard - ED - Information - How to reproduce ED issues



Notes/comments

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