Engineering Dashboard - Advanced Search - Some transactions are not found

This page will help you to resolve the issue where some transactions are not available in' Advanced Search' window of Dashboard even though they are present.

• Launch ED
• Navigate to 'Advanced Search' view and search for an transaction which is present

If you observe the issue  where some transactions are not available in' Advanced Search' window of Dashboard even though they are present, then please check the below points:

1. This issue occurs when there are huge number of transaction in your application. In 'Advanced Search' view of dashboard it has the limit of displaying only 401 transactions and search functionality and will only search  these 401 transactions. So if your transaction is not under 401 then you will not find it in 'Advanced Search' view even though it is present in your application.
2. This limitation is now fixed since Dashboard version 1.18.1 version. So if your application has huge number of transactions then please upgrade your dashboard version to >=1.18.1
3. If the above steps do not solve your issue contact CAST Technical Support with the below Relevant input

Relevant input

• CAST Support Tool (CST) - alias Sherlock export with the following options Export CAST Bases with Management Base, Knowledge Base, Central base
• Screenshot of the issue

Ticket #23877