Purpose (problem description)
This page will help you to troubleshoot issues with Action plan on ED.
The view dedicated to Action plan items is Action Plan view
Observed in CAST Version
Release | Yes/No |
---|---|
8.3 |
Observed in RDBMS
RDBMS | Yes/No |
---|---|
CSS |
Step by Step scenario
- Deploy Dashboard
- Try to add action plan items
Action Plan
If you are unable to add action plan items and getting the above error then please perform the below actions :
- This issue is observed when deployed war has corruptions in it. This corruption might have occurred due to some network issue or memory issue while downloading/deploying the war.
- So to resolve this issue please deploy a new war and configure the same. You can refer Deployment
- If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input
Relevant input
- CAST Support Tool (CST) - alias Sherlock export with the following options Export CAST Bases with Central base and CAST HD/ED Folder.
- Screenshot of the error
Notes/comments
Ticket # 31548
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