Delivery Manager Tool - Refresh

This page provides the approach to troubleshoot the issues encountered while using the Refresh option for the Delivery Manager Tool (DMT)

The Refresh options transfer the contents of the CAST AIC Portal (i.e. the Source Code Delivery Folder) into the local CAST Delivery Manager Tool workspace, and as such DMT refresh is only available when delivering with the AIC Portal and not through CAST-MS.

For more information, refer to:

• Official documentation: 8.3 : DMT - Refresh

• Delivery Manager Tool Online-help
• Information Guides > Delivery Manager Tool DMT

1. Navigate to the page dealing with the issue you are facing :
   
   • Delivery Manager Tool - Refresh - Error - Invalid in-memory resource
2. If you do not find the information you are looking for or solution for your problem, in this page, contact  CAST Technical Support  and provide Delivery Manager Tool - Relevant Input
   With the Relevant input provided, CAST Technical Support will reproduce the issue following Delivery Manager Tool - Information - How to reproduce a DMT issue in Discovery Selection or Validation steps

Relevant Input

• Sherlock Output. The option to select : Export Configuration files. If you launch DMT via AIC Portal and your delivery has not been successful, don't run Sherlock and retrieve the DELIVERY folder manually instead, at the following location on the machine you have launched DMT: %TEMP%/CAST/CAST/DMT.
• The Plugins folder that is in the delivery folder is requested.
• Screenshot showing the issue.