*Purpose

This page will help you to solve problems related to the Add Packages feature.

Figure 1

For more information, refer to:

*Observed in CAST AIP
Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x(tick)
7.3.x(tick)
*Observed on RDBMS
RDBMS
Yes/No
Oracle Server(tick)
Microsoft SQL Server(tick)
CSS2(tick)
Action Plan
  1. Select the section you are interested in:
  2. If the information in this page do not solve the issue that you are facing contact CAST Technical Support with the following Relevant Input

Relevant Input

  • Sherlock Output. The option to select : Export Configuration files. If you launch DMT via AIC Portal and your delivery has not been successful, don't run Sherlock and retrieve the DELIVERY folder manually instead, at the following location on the machine you have launched DMT: %TEMP%/CAST/CAST/DMT.
  • The Plugins folder that is in the delivery folder is requested.
  • Screenshot showing the issue.
Related Pages