This page will help you to troubleshoot the problems you may face while running the CSS tools for backup (cssbackup or pg_dump). Any problem you face while running the CSS tools for backup will be dealt in this space.
When using cssrestore or pg_dump, check the logfiles to see the messages and possible errors that might have been generated during running these utilities.
CAST prefers that you use the cssrestore for backup operations, if possible.
For information on the logs, see the CSSTools component log page :Cast Management Studio - Information - How to find logs
For pg_dump, you maybe running this in one of two modes.
- If you run a backup operation from the pgadmin GUI, you'll be effectively using pg_dump and a log window tab will be available showing any messages or errors you may receive while performing this operation. You can see more on this in the on-line help for pgadmin.
- You may also be running pg_dump from a command line which will produce any messages and errors to standard error. Please see the Postgres documentation for your Postgres version for detailed information on using pg_dump from a command line.
For more information, refer to: CAST Storage Service - Maintenance activities
Online-help - pgadmin: Help->Help Contents, then enter keyword 'Restore'
Release | Yes/No |
|---|---|
| 8.3.x |  |
RDBMS | Yes/No |
|---|---|
| CSS | |
- If you face any problem contact CAST Technical Support with below relevant input.
Relevant input
- For any graphical output or operations, please provide screenshots with clear view of the entire screen so that we may understand the problem better
- For command line operations, please provide the entire command line you are using so that we can see all the options you are using
- The logfiles from the operation you were performing (see the section 'Check the logs to see the messages and possible errors' for more details on this)
