CMS Snapshot Analysis - Synchronize services - Performance issue

This page will help you to troubleshoot the problems you may face while running the Synchronize services related to performance issues. Any problem you face while running the Synchronize services will be dealt in this space.

• For more information, refer to:

  • • Official 8.3 Documentation - Run and validate the analysis
      
•  CAST-MS help->How to -> Regular Audience ->Run Analysis only,Generate Snapshot
• Information Guides > CMS Snapshot Analysis
  

1. Select the section you are interested in:
   
   • CMS Snapshot Analysis - Synchronize services - Performance issue - Synchronize services takes long time and never ends
2. If the problem you are facing does not match any case listed in this page, contact CAST Technical Support with below relevant input.

Relevant input 

1. Sherlock (CAST Support Tool (CST) - alias Sherlock) : Export Cast Database, Export logs, Export Configuration files 
2. Explanation about the problem and supporting screenshots