Purpose (problem description)
This page provides the approach to troubleshoot problems you may face during the Create source set step.
Observed in CAST AIP
Release | Yes/No |
---|---|
8.3.x | |
8.2.x | |
8.1.x |
Observed on RDBMS
RDBMS | Yes/No |
---|---|
Oracle Server | |
Microsoft SQL Server | |
CSS3 | |
CSS2 | |
CSS1 |
Action Plan
- Identify what the type of issue is :
- Open the CAST-MS log file location
- Search for the statement: starting Task Create source set for
- If after that line, nothing appears after a long time, it is a performance issue.
- If the Create source set step is failing with an error message, it is a Fatal Error.
- Navigate to the below pages :
- If the above point does not help you to solve the issue, contact CAST Technical Support with the Relevant Input in order to reproduce the issue.
Relevant Input
- Sherlock (CAST Support Tool (CST) - alias Sherlock). The option to select are : Export Logs, Export Configuration Files, Export CAST Bases.
- Screenshots of the issue
Notes/Comments
Related Pages