*Purpose

This page will help you to troubleshoot the problems you may face while running the Run Path Builder step.

Any problem you may face, that will generate a fatal error, while running the Path Builder will be specifically dealt in this space.

For more information, refer to:

*Observed in CAST AIP

 

Release
Yes/No
8.3.x(tick)
8.2.x(tick)
8.1.x(tick)
8.0.x(tick)
7.3.x(tick)
*Observed on RDBMS
RDBMS
Yes/No
Oracle Server (tick)
Microsoft SQL Server (tick)
CSS3 (tick)
CSS2 (tick)
Action Plan
  1. Select the section you are interested in:
  2. If the problem you are facing does not match any case listed in this page, contact CAST Technical Support with below relevant input.

Relevant input

  1. Sherlock (CAST Support Tool (CST) - alias Sherlock) : This will provide us the logs and the bases to understand the environment and the information about the problem. 
  2. Source Code : Required to reproduce the problem on our side to investigate further.
    Explanation about the problem and supporting screenshots
Notes/comments


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