Purpose (problem description)
This page handles the case when you are expecting to get Links between Modules but the links are missing, for example you are expecting to get a link from Shopizer database to sm-shop:
Observed in CAST Version
Release | Yes/No |
---|---|
8.3 |
Applicable Platform
Imaging version | Yes/No |
---|---|
2.x |
Step by Step scenario
- View modules
Action Plan
- Make sure the modules don't have shared objects as then the module links will not be seen
- if there is any missing links among modules in imaging, then check if any objects from two layers have links.
- if there are links and still the modules are not linked, then check if the linked objects are shared among modules.
- if objects are shared, then that link is not considered in imaging and links between modules will be missing in imaging.
- The remediation if links are desired is to reconfigure the modules so that objects are not shared.
- Otherwise Take an example of 2 objects that should be linked, one object from the first module and the second object from the second module
- Check if each object is part of the corresponding module
- If each object is part of the corresponding module, then refer to CAST Imaging System - Transactions view mode - Missing link
- Else if one of the objects is not part of the corresponding module then refer to CAST Imaging System - Modules - Missing Object to investigate the issue of missing object from the module.
- If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant Input
Notes/comments
Related Pages