CAST Imaging System - Database - Neo4j - Error - Failed to apply transaction

When starting imaging the applications are not loading. The following Error  is seen in the neo4j debug.log file : "org.neo4j.internal.kernel.api.exceptions.TransactionApplyKernelException: Failed to apply transaction: Transaction #594571 at log position"

Because of this error, database recovery was failing and going to  offline state.

1. Define the following parameter in neo4j.conf file. 

   unsupported.dbms.tx_log.fail_on_corrupted_log_files=false   

2. Restart the neo4j service after adding this parameter 
3. If you do not find the information you are looking for or solution for your problem, please contact CAST Technical Support