This section provides assistance when there is a Memory error while Importing into Imaging.
Memory error can result in a warning and an error in imaging system while importing which maybe seen as one of the following:
WARN run: unable getting transactionObjects cypher summary for x_complete error=database returned error[Neo.TransientError.General.OutOfMemoryError]
ERROR Import: error while remodeling the graph, aborting import error=subobjectswithgraphrefactor: failed to run queries to import sub-objects and refactor the graph: run: error fetching cypher summary for Removal of .NET Instantiated nodes
Release | Yes/No |
|---|---|
| 2.x |  |
These will show the following in the imaging-etl.log: Server error: [Neo.DatabaseError.Statement.ExecutionFailed] Java heap space
See the following for information on configuring neo4j for this: CAST Imaging System - Database - Neo4j - Configuration and Access
If you do not find the information you are looking for or solution for your problem, please contact CAST Technical Support
