Unable to login to dashboard with LDAP credentials. Error in standard console looks like following :

[ERROR]:   [JAAS] Problem logging to directory: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 52e, v1db1

Applicable in CAST Version
Action Plan

This particular error code 52e indicates invalid credentials. The possible reason for this could be improper configuration of naming.ldap.domain parameter in the web.xml

  1. Recheck the web.xml (EXAMPLE - C:\Program Files\tomcat\webapps\CASTAD\WEB-INF\web.xml)  for line 385, if the domain is specified correctly. For example the domain could be CORP.CASTSOFTWARE.COM.

    <param-value> ****.**********.COM </param-value>
    <description>LDAP default user domain</description>
  2. It is recommended to contact the respective IT department to get the right domain name for this. You can also login as <user_name>@<domain_name>  to check if you have a valid domain name.
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