This page helps to troubleshoot issues when the Technical Criteria is missing from dashboard.
Observed in CAST AIP

8.3.x (tick)

Observed on RDBMS
CSS (tick)
Action Plan
  1. Verify in the assessment model that the technical criterion is properly associated with the required business criterion (generally including TQI).  If it isn't, correct the assessment model and run a snapshot without analysis to resolve the problem.
  2. If at least one of the contributing quality rules has grade 4 only then the Technical criteria is displayed on the dashboard with 4. But if all the contributing QRs are missing, then the Technical criteria is missing.
    If you expect that the quality rule which is missing should actually be present then please follow the user guide - CAST Engineering Dashboard - Missing data - Missing Quality Rules
    To check the quality rules belonging to technical criteria please refer to the page - QRL - Quality Rules listed by Technical Criteria
  3. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the Relevant input

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