This page helps you to troubleshoot issues when the System is missing from the CED. For example you are expecting to see two systems My System and My System2 but you are seeing only one system on CED -

Figure 1

Observed in CAST AIP

Observed on RDBMS
Action Plan
  1. For each System's applications, apply the action plan for CAST Engineering Dashboard - Application - Missing Application
  2. If you case is something different than the one listed here or if you are unable to get an explanation or solution to your problem then report your problem to CAST Technical Support and provide the below Relevant input:

For CAST Technical Support Only - CAST Engineering Dashboard - Information - How to identify and execute SQL query involved in data display

Relevant input

  • CAST Support Tool (CST) - alias Sherlock export with the following options CAST Bases Checker, Export Logs, Export Configuration files, Export Computer Environment, Export CAST Bases with Management Base, Knowledge Base, Central base
  • Complete screenshot of the dashboard with URL and footer showing your problem


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