When you try to export an action plan with not less than 15000 rows, the exported file does not contain all the rows and the last row is truncated, and the size of file isĀ always the same ( 5,380 KB).

Observed in CAST AIP
Observed on RDBMS
Step by Step Scenario
  1. Goto "Improvement - Action Plan" view in the dashboard.
  2. Click "Export all"
Action Plan

This problem occurs if you have just deployed tomcat on a Linux machine & the server containing the the analysis & database services are on an other machine with Windows OS. This is due to the encoding of accented characters
As the CMS server and the database server are Windows server, the encoding for export on the web server on Linux needs to be changed.

  1. Find below the the parameters of the JVM in unix OS that needs to be changed in fileĀ  ../bin/ :

    export JAVA_OPTS="-Xmx1584m -Xms1584m -XX:PermSize=512m 
    -XX:MaxPermSize=512m -Dfile.encoding=ISO-8859-15 -verbose:gc 
Impact on Analysis Results and Dashboard

Analysis - N/A Dashboard - N/A


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