Purpose (problem description)
When initiating the Add Version step in AIP Console through the Jenkins, the analysis fails with error - Build Failure
Observed in AIP console versions
Release | Yes/No |
---|---|
AIP Console V1 |
Observed in RDBMS
RDBMS | Yes/No |
---|---|
Oracle Server | N/A |
Microsoft SQL Server | N/A |
CSS3 | N/A |
CSS2 | N/A |
Step by Step scenario
- Create a new version in AIP Console from Jenkins using AIP Console tools
- The task fails immediately with error
Action Plan
To troubleshoot the issue,
- Activate extra logs as per the document here - AIP Console issues and logging
- Once you activate extra logs, you will observe the messages
- If the API-Key entered is incorrect, you need to validate this.
- If not, you can try to change the authentication to see if the username/password option works.
- To change the authentication, you can follow the steps here - AIP Console Authentication with username
- If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input for CAST Technical Support to carry out further investigation.
Relevant input
- CAST AIP Console Logs
- Details of specific steps done
- Any applicable screenshots
Notes/comments
Ticket # 35019
Related Pages