This documentation is valid only for Console 1.x.


The Console front-end user interface has a built in session timeout feature. By default, after 1200 seconds (20 minutes), a popup will be displayed enabling you to log back in. If you enter credentials in popup and click Log in, you will return to the location you were working on when the session expired. If you click the Log in with another account button, you will be redirected to the main login page and on login you will not return to the previous location:

It is possible to increase or decrease the timeout period as explained below.

Step 1 - Edit the configuration file

Edit the following file in a text editor:

≥ 1.19.x C:\ProgramData\CAST\AipConsole\AipConsole\
≤ 1.18.x <installation>\AipConsole\data\

Locate the following lines in the file and change the value to the desired timeout. By default 1200 seconds (20 minutes) is used:

# Session timeout. If a duration suffix is not specified, seconds will be used.

Save the file when you have completed the changes.

Step 2 - Apply configuration changes

Restart the Console to ensure all changes are taken into account:

  • If the Console is installed as a Windows Service, restart the service
  • If the Console is running only using the batch file, close the CMD window to stop the process, then restart then using the following file:
≥ 1.19.x C:\Program Files\CAST\AipConsole\AipConsole\tools\runAIPConsole.bat
≤ 1.18.x <console_installation>\AipConsole\tools\runAIPConsole.bat