Transaction Configuration Center - Transaction Configuration - Missing configuration

Purpose (problem description)

This page helps you to troubleshoot issues of missing configuration from Transaction configuration nodes.

Example: no configuration found for Java technology

Official documentation

TKB page for Information Guides > Component of the feature Transaction Configuration Center TCC

*Observed in CAST AIP

ReleaseYes/No
8.3.x✅
8.2.x✅

*Observed on RDBMS

RDBMSYes/No
CSS2✅
CSS3✅
CSS4✅

Step-by-step

  1. Run analysis
  2. Launch TCC
  3. Navigate to Transaction Configuration →Entry/End point node
  4. Observe the issue

Action Plan

Perform the below actions:

  1. Not all extensions implement default configuration. Make sure that the extension provides a configuration kit  to navigate to the extension install folder located at %ProgramData%\CAST\CAST\Extensions\*com.castsoftware..*\configuration\TCC\Base_.TCCSetup,.  If the file exists and the file contain configurations on it then the extension will implement default configuration. You can perform next step, otherwise the extension doesn’t provide default configuration, you will need to configure custom configuration.
  2. The issue can be due to the fact that the extension  installation is not proper. To remediate perform the following steps:
    1. Navigate to transaction configuration.
    2. Right click and select import configuration.
    3. Select the path %ProgramData%\CAST\CAST\Extensions\*com.castsoftware..*\configuration\TCC\Base_.TCCSetup.
    4. Save and restart TCC.
  3. If the above steps do not solve your issue contact CAST Technical Support and provide the following Relevant input

 

Relevant input

  • Screenshot(s) showing the issue.
  • CAST Support Tool (CST) -alias Sherlock export with the following options CAST Bases Checker,****Export Logs,****Export Configuration files,****Export Computer Environment,****Export CAST Baseswith Management Base, Knowledge Base, Central base and Export source code
  • If you have perform any operation using the CLI, then provide the used CLI.

Notes/comments

Ticket #24145

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