Server Manager - Update Database - Fatal Error - Common to all bases on Documentation - V2

Server Manager - Update Database - Fatal Error - Another Server Manager program is currently modifying or deleting the selected base

Mon, 01 Jan 0001 00:00:00 +0000

Problem Description

During the update of bases (either migration or updating the extension), after few minutes, the server manager crashes with the following error.

Another Server Manager program is currently modifying or deleting the selected base
If no other Server Manager is running, you may unlock the base using contextual menu <Troubleshooting/Remove Locks>

Applicable in CAST Version

Release	Yes/No
8.3.x	✅

Action Plan

Perform the below steps:

Restore the bases before you update.
Try to remove the locks on the bases, for this refer the page Server Manager - Remove Locks and then try again to update the extensions, if you are still getting the error then go to the next step.
Check the server status of PgAdmin. If any procedure/query is running on the base, then stop it and try to update again, if still does not work go to next step.
Check task manager to see if we have any server manager session already running in the server if yes kill it and try again,
If the above steps do not work ,contact CAST Technical Support with below Relevant Input

Relevant input

Sherlock (CAST Support Tool (CST) - alias Sherlock) with options Export Logs, Export Database Backup
Explanation about the problem and supporting screenshots

Notes/Comments

Server Manager - Update Database - Fatal Error - Error Executing DLL

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

This page will help you to solve the following issue you may face when updating the management database.

A fatal error occurs indicating that there is an access violation when executing a DLL as seen in the screenshot below:

Observed in CAST Version

Release	Yes/No
8.3	✅

Observed in RDBMS

RDBMS	Yes/No
CSS	✅

Step by Step scenario

Upgrade database
Obtain ‘Error Executing DLL’ with a comment about access violation.

Action Plan

Server Manager - Update Database - Fatal Error - Schema upgrade failed with error - The packaging in the Delivery has not been fully completed

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

When updating a database, a fatal error occurs with the error “The packaging in the Delivery has not been fully completed” . The log also has the message: GC overhead limit exceeded as shown in the below screenshot of the log:

For more information on updating the database, please see the documentation page here: Upgrade process

Observed in CAST Version

Release	Yes/No
8.3	✅

Observed in RDBMS