REST API - Export violations - Fatal Error - Internal Server Error

Purpose (problem description)

This page will help to solve the issue of “Internal Server Error” which is a Fatal Error received when exporting the list of violations.

Observed in CAST Version

Observed in RDBMS

Step by Step Scenario

1. Connect to Rest API
2. Export violations

Action Plan

Perform the below actions

1. Check if there are objects computed by quality rules but not part of objects scope, for this refer to the following page - SQL Queries - CAST Central Base - Corruptions on Objects - How to list objects computed by Quality rules but not part of module
   1. If there are objects computed by quality rules but not part of objects scope, then:
      1. Check if there is a prior snapshot deleted after computing the current snapshot, for this refer to SQL Queries - CAST Central Base - Queries on snapshots - How to get the history of creation and deletion of snapshots
         1. If yes then perform the following:
            1. Delete the current snapshot
            2. Compute snapshot by skipping analysis (it will take the snapshot ID of the snapshot deleted previously)
            3. Connect to Rest API
            4. Export violationsNote that this issue is fixed in 8.2.13 and 8.3.6
         2. Else contact CAST Technical Support. with the following Relevant Input
   2. Else if there are no objects computed by quality rules but not part of objects scope then contact CAST Technical Support. with the following Relevant Input

Notes/comments

Ticket # 13235

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