https://doc.castsoftware.com/export-v2/tg/technical-guides/technical-guides-by-cast-aip-component/rest-api-component/Recent content in REST API Component on Documentation - V2Hugoenhttps://doc.castsoftware.com/export-v2/tg/technical-guides/technical-guides-by-cast-aip-component/rest-api-component/rest-api-export-violations-fatal-error-internal-server-error/Mon, 01 Jan 0001 00:00:00 +0000https://doc.castsoftware.com/export-v2/tg/technical-guides/technical-guides-by-cast-aip-component/rest-api-component/rest-api-export-violations-fatal-error-internal-server-error/<p><strong>Purpose (problem description)</strong></p> <p>This page will help to solve the issue of &ldquo;Internal Server Error&rdquo; which is a Fatal Error received when exporting the list of violations.</p> <p><img src="https://doc-data.castsoftware.com/TG/attachments/566537244/566537243.png" alt=""></p> <p><strong>Observed in CAST Version</strong></p> <table> <thead> <tr> <th>Release</th> <th>Yes/No</th> </tr> </thead> <tbody> <tr> <td>8.3.x</td> <td>&#x2705;</td> </tr> </tbody> </table> <p><strong>Observed in RDBMS</strong></p> <table> <thead> <tr> <th>RDBMS</th> <th>Yes/No</th> </tr> </thead> <tbody> <tr> <td>CSS</td> <td>&#x2705;</td> </tr> </tbody> </table> <p><strong>Step by Step Scenario</strong></p> <ol> <li>Connect to Rest API</li> <li>Export violations</li> </ol> <p><strong>Action Plan</strong></p> <p>Perform the below actions</p> <ol> <li>Check if there are objects computed by quality rules but not part of objects scope, for this refer to the following page - <a href="https://doc.castsoftware.com/export-v2/tg/sql-queries/sql-queries-cast-central-base/sql-queries-cast-central-base-checking-and-removing-corruptions-in-cb/sql-queries-cast-central-base-corruptions-on-objects-how-to-list-objects-computed-by-quality-rules-but-not-part-of-module/">SQL Queries - CAST Central Base - Corruptions on Objects - How to list objects computed by Quality rules but not part of module</a> <ol> <li>If there are objects computed by quality rules but not part of objects scope, then: <ol> <li>Check if there is a prior snapshot deleted after computing the current snapshot, for this refer to <a href="https://doc.castsoftware.com/export-v2/tg/sql-queries/sql-queries-cast-central-base/sql-queries-cast-central-base-sql-queries-on-snapshots/sql-queries-cast-central-base-queries-on-snapshots-how-to-get-the-history-of-creation-and-deletion-of-snapshots/">SQL Queries - CAST Central Base - Queries on snapshots - How to get the history of creation and deletion of snapshots</a> <ol> <li>If yes then perform the following: <ol> <li>Delete the current snapshot</li> <li>Compute snapshot by skipping analysis (it will take the snapshot ID of the snapshot deleted previously)</li> <li>Connect to Rest API</li> <li>Export violationsNote that this issue is fixed in 8.2.13 and 8.3.6</li> </ol> </li> <li>Else contact <a href="https://help.castsoftware.com/hc/en-us/requests/new">CAST Technical Support</a>. with the following <a href="https://doc.castsoftware.com/export-v2/tg/technical-guides/technical-guides-by-cast-aip-component/rest-api-component/">Relevant Input</a></li> </ol> </li> </ol> </li> <li>Else if there are no objects computed by quality rules but not part of objects scope then contact <a href="https://help.castsoftware.com/hc/en-us/requests/new">CAST Technical Support</a>. with the following <a href="https://doc.castsoftware.com/export-v2/tg/technical-guides/technical-guides-by-cast-aip-component/rest-api-component/">Relevant Input</a></li> </ol> </li> </ol> <p> </p>