Health Dashboard - Views - Empty or blank view on Documentation - V2

Health Dashboard - Views - Empty or blank view - Evolution View show up as blank

Mon, 01 Jan 0001 00:00:00 +0000

Purpose (problem description)

When using the HD Dashboard, evolution tiles or screens on the dashboard show up as blank.

Here is an example screenshot:

Observed in CAST AIP

Release	Yes/No
8.3.x	✅
8.2.x	✅
8.1.x	✅
8.0.x	✅
7.3.x	✅
7.2.x	✅
7.0.x	❌

Observed on RDBMS

RDBMS	Yes/No
Oracle Server	❌
Microsoft SQL Server	❌
CSS3	✅
CSS2	✅
CSS1	❌

Action Plan

This issue can occur when you have customized the JSON files used by the HD Dashboard.

Health Dashboard - Views - Empty or blank view - Function Points view is blank

Mon, 01 Jan 0001 00:00:00 +0000

Description

This page helps you solve the following issue:

When you Click on one of the FP tiles in the HD home page:

Figure 1

FP details are not displayed for some of the apps on the HD:

Figure 2

Observed in CAST AIP

Release	Yes/No
8.3.x	✅
8.2.x	✅
8.1.x	✅
8.0.x	✅
7.3.x	✅

Observed on RDBMS

RDBMS	Yes/No
Oracle Server	❌
Microsoft SQL Server	❌
CSS3	✅
CSS2	✅

Step by Step scenario

Health Dashboard - Views - Empty or blank view - Health Factor view is empty

Mon, 01 Jan 0001 00:00:00 +0000

Description

This page is a troubleshooting guide for the problem where no data is visible when we click on a Health Factor as seen in the below screenshot -

Observed in CAST AIP

Release	Yes/No
8.3.x	✅
8.2.x	✅
8.1.x	✅
8.0.x	✅
7.3.x	✅

Observed on RDBMS

RDBMS	Yes/No
Oracle Server	✅
Microsoft SQL Server	✅
CSS3	✅
CSS2	✅
CSS1	❌

Step by Step Scenario

This problem occurs when the following steps are done:

Health Dashboard - Views - Empty or blank view - Portfolio View

Mon, 01 Jan 0001 00:00:00 +0000

Description

This page describes the solution to a known problem with Application Analytics Dashboard Component.

A test has been introduced into the process of uploading snapshots to the Measurement Service schema for display in the CAST Application Analytics Dashboard which will check for Quality Rules that have returned “total checks = 0” when they were fired during the analysis/snapshot. When a Quality Rule shows these results, there is a bug in the Quality Rule itself. This bug leads to corrupt data which, if uploaded to the Measurement Service schema, can cause the CAST Application Analytics Dashboard to crash.